1. 1.What’s the service like from the FYI Group?
   

The service at the FYI group is brilliant. As a team they all work together to provide the client with a seamless stress free financial experience, and they manage to do all this with a smile.

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

Nothing is ever too much trouble for FYI and all questions were answered even the ones we felt were trivial, Ben is such a lovely person and that comes across in the business. A special mention to Kirsty also for being so helpful with everything.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

I would definitely recommend the FYI group to a friend as we were referred by my brother, thank you Ben and your amazing team for making the dream of our own place a reality.

4. 4.Anything you’d like to add?
   

You guys are great - Thanks!

Ant & Mel - Dee Why, NSW

1. 1.What’s the service like from the FYI Group?
   

Fantastic, we work with Ben and he gives us the best customer service at all times.

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

Smart people, good market direction and knowledge and a real understanding of what works best for the customer.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

Absolutely and I have.

4. 4.Anything you’d like to add?
   

Ben has been our financial guy since we moved here from the UK, he has always been a fantastic sounding board for us with any financial service questions we have.

Clive & Nikki - Cromer , NSW

1. 1.What’s the service like from the FYI Group?
   

The service at FYI is fantastic. Ben certainly exceeds all expectations I have every time.

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

The most memorable thing about dealing with FYI is how Ben always manages to work out ways for us to obtain a loan without getting ourselves into financial trouble. You have helped us so much to get all our loans but especially this one (and they are always the loans that work best for us). I know I have called you a few times saying I had found the perfect house and you always answered your phone, even on the weekend.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

I have already recommended people to come and see Ben.

4. 4.Anything you’d like to add?
   

You always go so much further than anyone else and we always really appreciate it. Thank you so much for helping us get this loan.

Phillippa - Banyo , QLD

1. 1.What’s the service like from the FYI Group?
   

Excellent, all staff are very helpful and all enquiries are followed up thoroughly and promptly.

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

Ben at FYI will answer any questions, even the simple ones for us not so financial folk.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

Yes, definitely

4. 4.Anything you’d like to add?
   

Kirsty is excellent at dealing with the final stages of the loan and settlement process.  I was really impressed with the way she followed up on issues that occurred so close to settlement. We are now comfortably in our new home

Justine - Northgate , QLD

1. 1.What’s the service like from the FYI Group?
   

Great. We believe the reason we got the house was because of Sam's help with expediting our loan application and getting us an unconditional approval in less than a week. Sam made the whole process much easier to understand, straight forward and stress free. He also kept in contact with us daily to update us on the loan application status, which was greatly appreciated. 

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

Sam's pro-activeness and genuine interest in helping us with our purchase. Having had a very bad experience with a broker previously we were very skeptical about using another broker even though Sam came highly recommended. However, we are very glad we used Sam for our new loan and can't thank him enough for getting us an unconditional approval so quick and making the whole loan process so easy and stress free.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

Yes and I have already.

4. 4.Anything you’d like to add?
   

There have been a few issues that could be improved on the banks general account set up. All in all though FYI, Kirsty and the team were wonderfully helpful and still are.

Irina & Tom - Allambie, NSW

1. 1.What’s the service like from the FYI Group?
   

Firstly the service was excellent. Sam goes out of his way to ensure he gets the job done, giving us the best options and ensuring everything went smoothly. They look after you all the way, the service continued after everything has been completed. Top Class!

2. 2.Whats the most memorable thing about dealing with the FYI Group?
   

To be honest, it was Sam's knowledge and willingness to go the extra mile that made the most difference to our experience.

3. 3.Would you recommend the FYI Group to a friend or a colleague?
   

YES! Have already done so. We can't recommend FYI highly enough.

4. 4.Anything you’d like to add?
   

Keep up the good work and I know we can call on FYI, and Sam, at any time... and will do just that!

Bill & Debbie - North Narrabeen, NSW